Comments on: SUN BROADBAND WIRELESS: Ain’t No Sunshine In This SHIT http://www.tjcafuir.com/2009/08/19/sun-broadband-wireless-aint-no-sunshine-in-this-shit/ marketing maverick | web junkie Wed, 19 May 2010 15:08:26 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Kim Ian http://www.tjcafuir.com/2009/08/19/sun-broadband-wireless-aint-no-sunshine-in-this-shit/comment-page-1/#comment-456 Kim Ian Mon, 22 Mar 2010 10:04:03 +0000 http://www.tjcafuir.com/2009/08/19/sun-broadband-wireless-aint-no-sunshine-in-this-shit/#comment-456 Yes that is so TRUE here is my eperience http://wastemoneyonsunboradband.blogspot.com/ Yes that is so TRUE here is my eperience

http://wastemoneyonsunboradband.blogspot.com/

]]> By: Truden http://www.tjcafuir.com/2009/08/19/sun-broadband-wireless-aint-no-sunshine-in-this-shit/comment-page-1/#comment-437 Truden Mon, 08 Mar 2010 21:56:44 +0000 http://www.tjcafuir.com/2009/08/19/sun-broadband-wireless-aint-no-sunshine-in-this-shit/#comment-437 Nombre de www.tjcafuir.com a GoogleReader! <a href="http://www.hope4dwn.com/" rel="nofollow">Truden</a> Nombre de http://www.tjcafuir.com a GoogleReader!

Truden

]]> By: Aika http://www.tjcafuir.com/2009/08/19/sun-broadband-wireless-aint-no-sunshine-in-this-shit/comment-page-1/#comment-354 Aika Sun, 24 Jan 2010 09:37:48 +0000 http://www.tjcafuir.com/2009/08/19/sun-broadband-wireless-aint-no-sunshine-in-this-shit/#comment-354 Hi folks! I agree with all of you. I am a prepaid subscriber of SBW for 3 months now and i never had a satisfying minute with the service. i've been complaining everytime i go to their offices in SM but nothing happens. I even showed them screenshots to prove the slow connection but it's no use. What bothers me is that the download speed i see in the dashboard does not reflect the speed that i am actually getting. Sometimes it shows 3kbps and sometimes 200kbps. But i just get the same slow speed. And take note, i'm only trying to access facebook. Sometimes simple sites like google come up very slow too. I also tried to look for a supervisor to escalate but the supervisor was useless. They don't know what CUSTOMER SERVICE means! Hi folks! I agree with all of you. I am a prepaid subscriber of SBW for 3 months now and i never had a satisfying minute with the service. i’ve been complaining everytime i go to their offices in SM but nothing happens. I even showed them screenshots to prove the slow connection but it’s no use.

What bothers me is that the download speed i see in the dashboard does not reflect the speed that i am actually getting. Sometimes it shows 3kbps and sometimes 200kbps. But i just get the same slow speed.

And take note, i’m only trying to access facebook. Sometimes simple sites like google come up very slow too.

I also tried to look for a supervisor to escalate but the supervisor was useless. They don’t know what CUSTOMER SERVICE means!

]]> By: ryan http://www.tjcafuir.com/2009/08/19/sun-broadband-wireless-aint-no-sunshine-in-this-shit/comment-page-1/#comment-277 ryan Fri, 21 Aug 2009 02:21:05 +0000 http://www.tjcafuir.com/2009/08/19/sun-broadband-wireless-aint-no-sunshine-in-this-shit/#comment-277 I've heard some forum posts that there are instances where someone already applied for termination but still the billing continued--no lock-in period and even without any outstanding balance. I've been experiencing something like your graph up until last week, then the speed became a tad tolerable during peak hours and I could at least count on getting some torrents going during ungodly hours (2am-530am). Still, epic fluctuations all the time. I’ve heard some forum posts that there are instances where someone already applied for termination but still the billing continued–no lock-in period and even without any outstanding balance.

I’ve been experiencing something like your graph up until last week, then the speed became a tad tolerable during peak hours and I could at least count on getting some torrents going during ungodly hours (2am-530am). Still, epic fluctuations all the time.

]]> By: Tj Cafuir http://www.tjcafuir.com/2009/08/19/sun-broadband-wireless-aint-no-sunshine-in-this-shit/comment-page-1/#comment-276 Tj Cafuir Fri, 21 Aug 2009 01:28:25 +0000 http://www.tjcafuir.com/2009/08/19/sun-broadband-wireless-aint-no-sunshine-in-this-shit/#comment-276 Sonofaganbangingbitch! SUN is totally made of BS. Willie, if I understand you well, a subscriber has to go to their main office terminate service and will only get 1000 deposit after 6 months! And if you're unable to pay the monthly bill, after two months the service will be terminated but the billing still continues till you pay-up? WTF. Im totally leaving this shit. Sonofaganbangingbitch! SUN is totally made of BS. Willie, if I understand you well, a subscriber has to go to their main office terminate service and will only get 1000 deposit after 6 months! And if you’re unable to pay the monthly bill, after two months the service will be terminated but the billing still continues till you pay-up? WTF.

Im totally leaving this shit.

]]> By: Willie Domingo http://www.tjcafuir.com/2009/08/19/sun-broadband-wireless-aint-no-sunshine-in-this-shit/comment-page-1/#comment-274 Willie Domingo Thu, 20 Aug 2009 16:25:20 +0000 http://www.tjcafuir.com/2009/08/19/sun-broadband-wireless-aint-no-sunshine-in-this-shit/#comment-274 I have been a subscriber of SBW for more than 10 months now. I had an acceptable speed connection with SBW during the first 6 months but experience slow connections during the last 4 months. I have been complaining about having slow connections at my area during peak hours. I have been trying to follow up with SBW customer service for the past 4 months now due to the slow connections. They agree that there is a problem with my area but they will never refund my payment since the reason that I have slow connections is due to congestion of users and not due to the system. This is because, if you would look at some of the literatures of SBW, there are small imprints that say that SBW could slow down during peak hours. For this reason, they are free from complaints and suit from DTI. My subscription with SBW is not locked in for 2 years. I am decided to terminate my subscription from SBW even if I will waste my investment on their modem and router but you have to apply in their main office for termination which will really be a hassle. You can only also refund the 1000 pesos deposit after 6 months from service termination. They said that SBW is continually improving their service in my area but doesn't know when. So I asked if I could just hold my subscription with SBW while their connection is slow and would just re-subscribe when they already improved the system. They said that it could be possible but you have to pay 500 pesos for the reconnection fee. Given the situation, I asked if I would just not pay the following months until my service is terminated. They said that after 2 months of non-payment, the SBW subscription would be disconnected but I would continually be charged every month even if the subscription is not being used until I pay and could receive a demand letter from their lawyers. I asked where I could complain in writing and who to write to but they would never give a supervisor name. They just told me to email my complaint directed to a "To whom it may concern" to suncellular@digitel.com.ph THIS IS A SUPER WARNING! Think very well before subscribing to SBW. TO ALL THOSE WHO HAVE SUBSCRIBED TO SBW AND IS NOT SATISFIED AND DOESNT HAVE THE TIME YET TO GO THROUGH THE HASSLES OF TERMINATING FROM THEIR SERVICE OR TO THOSE WHO HAVE A LOCK IN PERIOD OF 2 YEARS ... DONT PAY FOR THE NEXT 2 MONTHS JUST BEFORE DISCONNECTION!!! LET THEM FEEL THAT THEY HAVE TO IMPROVE THEIR SYSTEM. HOPEFULLY I WILL HAVE TIME TO REALLY GO TO THEIR MAIN OFFICE TO TERMINATE MY SUBSCRIPTION. HOPEFULLY I WILL NOT HAVE MORE HASSLES WHILE DOING THIS! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! I have been a subscriber of SBW for more than 10 months now. I had an acceptable speed connection with SBW during the first 6 months but experience slow connections during the last 4 months. I have been complaining about having slow connections at my area during peak hours. I have been trying to follow up with SBW customer service for the past 4 months now due to the slow connections. They agree that there is a problem with my area but they will never refund my payment since the reason that I have slow connections is due to congestion of users and not due to the system. This is because, if you would look at some of the literatures of SBW, there are small imprints that say that SBW could slow down during peak hours. For this reason, they are free from complaints and suit from DTI.

My subscription with SBW is not locked in for 2 years. I am decided to terminate my subscription from SBW even if I will waste my investment on their modem and router but you have to apply in their main office for termination which will really be a hassle. You can only also refund the 1000 pesos deposit after 6 months from service termination.

They said that SBW is continually improving their service in my area but doesn’t know when. So I asked if I could just hold my subscription with SBW while their connection is slow and would just re-subscribe when they already improved the system. They said that it could be possible but you have to pay 500 pesos for the reconnection fee.

Given the situation, I asked if I would just not pay the following months until my service is terminated. They said that after 2 months of non-payment, the SBW subscription would be disconnected but I would continually be charged every month even if the subscription is not being used until I pay and could receive a demand letter from their lawyers.

I asked where I could complain in writing and who to write to but they would never give a supervisor name. They just told me to email my complaint directed to a “To whom it may concern” to suncellular@digitel.com.ph

THIS IS A SUPER WARNING!

Think very well before subscribing to SBW.

TO ALL THOSE WHO HAVE SUBSCRIBED TO SBW AND IS NOT SATISFIED AND DOESNT HAVE THE TIME YET TO GO THROUGH THE HASSLES OF TERMINATING FROM THEIR SERVICE OR TO THOSE WHO HAVE A LOCK IN PERIOD OF 2 YEARS …

DONT PAY FOR THE NEXT 2 MONTHS JUST BEFORE DISCONNECTION!!!

LET THEM FEEL THAT THEY HAVE TO IMPROVE THEIR SYSTEM.

HOPEFULLY I WILL HAVE TIME TO REALLY GO TO THEIR MAIN OFFICE TO TERMINATE MY SUBSCRIPTION. HOPEFULLY I WILL NOT HAVE MORE HASSLES WHILE DOING THIS!

WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING!

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